Privacy Policy

Who this policy covers

This Privacy Policy describes how HyperionX LLC, a Wyoming limited liability company, may collect, use, disclose, and protect information when you use our website, beta forms, software, subscriptions, support channels, and related services.

Information we may collect

• Contact and beta information, such as name, email address, X account, trader type, experience level, and signup preferences.
• Account information, such as login details, profile settings, subscription status, plan choices, support requests, and communication preferences.
• Trading workflow information you choose to provide, connect, upload, create, or analyze, such as chart context, scripts, prompts, strategy settings, alerts, logs, watchlists, paper trading data, and integration settings.
• Technical and usage information, such as IP address, device, browser, operating system, pages viewed, feature usage, diagnostics, crash logs, security events, approximate location, and referral information.
• Payment information processed by third-party payment providers, such as billing details, transaction status, plan information, and limited payment identifiers.

How we may use information

• To provide, operate, secure, debug, support, and improve HyperionX.
• To process beta requests, onboarding, accounts, subscriptions, payments, support, and product communications.
• To personalize settings, remember preferences, analyze usage, improve features, and understand demand for products or services.
• To provide AI-assisted features, automation tools, CodeLab features, alerts, backtests, connected workflows, and requested outputs.
• To detect fraud, abuse, security incidents, policy violations, technical issues, and unauthorized activity.
• To comply with law, enforce terms, protect rights, and respond to valid legal or regulatory requests.

AI features and sensitive information

Prompts, scripts, chart context, messages, logs, files, or other content you submit to AI-powered features may be processed to provide outputs, troubleshoot issues, secure the service, and improve user experience. Do not submit sensitive personal information, account secrets, private keys, seed phrases, or confidential information unless necessary for your intended use.

How information may be disclosed

• To service providers that help with hosting, infrastructure, analytics, AI processing, payments, communications, support, security, debugging, and operations.
• To brokers, exchanges, data providers, marketplace vendors, or integrations when you choose to connect, authorize, or use those services.
• To professional advisers, insurers, auditors, legal counsel, or compliance providers when needed for business operations.
• To government, law enforcement, regulators, courts, or other parties when required or permitted by law.
• In connection with a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar business transaction.

Sale or sharing of personal information

HyperionX does not sell personal information in the ordinary meaning of selling a customer list for money. Some analytics, advertising, or attribution technologies may be considered a sale or sharing under certain privacy laws if used in the future. If those tools are added, this Privacy Policy and any required opt-out controls should be updated.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No website, software platform, AI system, broker integration, or internet transmission is completely secure. You are responsible for protecting your devices, credentials, API keys, broker accounts, and connected services.

Security incidents

If we discover a security incident involving personal information, we will investigate and respond as required by applicable law. For Wyoming residents, this may include notice without unreasonable delay when misuse of personal identifying information has occurred or is reasonably likely to occur, subject to lawful exceptions.

Retention

We retain information for as long as reasonably needed to provide the service, maintain records, resolve disputes, enforce agreements, improve the platform, comply with law, and protect HyperionX and users. Retention periods may vary by data type, account status, legal requirements, and operational needs.

Your choices and rights

• You may request access, correction, deletion, portability, or restriction of certain personal information, subject to legal and operational limits.
• You may update account information or communication preferences where available.
• You may unsubscribe from marketing communications if offered, while still receiving service, billing, legal, and security messages.
• You may control cookies through browser settings and any future cookie preference tools.

State and international privacy rights

Depending on where you live, you may have additional rights under privacy laws such as California privacy laws or other state, national, or international privacy laws. HyperionX should finalize jurisdiction-specific notices before launch if it targets or materially serves users in those jurisdictions.

Children

HyperionX is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information to HyperionX, contact us so we can review and address the issue.

Contact

Privacy requests and legal notices should be sent to the HyperionX support or legal contact listed on the website or platform. If HyperionX uses legal@hyperionx.com or another dedicated email, this page should be updated with the verified address before launch.

Review before launch

This Privacy Policy is a strong operational draft, but it should be reviewed by qualified counsel before public launch, especially if HyperionX uses advertising trackers, AI providers, broker integrations, paid subscriptions, marketplace vendors, affiliate programs, or serves users outside the United States.